In the shadows of the digital age, a quiet revolution unfolds, reshaping the landscape of work with every passing moment. Artificial intelligence (AI), once the fodder of science fiction and speculative thought, now infiltrates every facet of our professional lives, often in ways so subtle that its impact goes unnoticed until it’s too late. Read […]
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Work from home working for you? Feel free to keep doing that, 3M says
As more Minnesota companies require employees to come into the office at least a few days a week — or every few months — 3M remains all-in on allowing many staffers to work from home full time. While thousands of 3M manufacturing employees and researchers need to work on-site, for those who can do their […]
Apple in Talks With OpenAI, Google To Bring AI Tech to iPhone
Apple is reportedly looking to bring advanced to its phones and as part of that effort, the company is talking to some of the tech giants dominating the space. According to a new report from Bloomberg’s Mark Gurman, Apple is in conversation with OpenAI and Google about using their technology to power AI on the […]
Generative AI will change customer service forever. Here’s how we get there
Andriy Onufriyenko/Getty ImagesSuccessfully injecting generative artificial intelligence (AI) into customer service requires a systematic approach. Improving the customer experience using generative AI solutions is about re-inventing legacy processes and optimizing how data is accessed, analyzed,… Read more
AI Against AI
In today’s digital age, the proliferation of Deepfake technology and voice phishing (vishing) tactics presents a significant challenge to the authenticity and security of digital communications. Deepfakes manipulate audio and video to create convincing counterfeit content, while vishing exploits voice simulation to deceive individuals into revealing sensitive information. Read more