The dramatic rate of adoption of cloud-based business systems is true.
- You may ask “What’s in it for my business?”
A 2015 Microsoft study revealed the top reasons businesses are making the shift are to:
- improve technology quality,
- help grow our business,
- improve availability, and
- better business service.
Confidence in the Cloud. Over 75% in the Microsoft Study said that nearly half of their applications will be deployed in cloud environments within three years. This includes everything from CRM solutions such as Salesforce.com to business VoIP phone systems like Vonage Business. A Frost & Sullivan study2 showed a 32% increase in the hosted VoIP user base in 2013, with steady growth anticipated through 2020. Perhaps not surprisingly, the study also pointed to support for a mobile workforce as a key driver for adopting cloud-hosted communications solutions.
Beyond Infrastructure: Cloud 2.0 Signifies New Opportunities for Cloud Service Providers, a Microsoft Corp.-commissioned study conducted by 451 Research LLC and published in March 2015
Analysis of the North American Hosted IP Telephony and UCC Services Market was published in August 2014 by Frost & Sullivan